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“Working with Creative Labs has been a game-changer for our business.”
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Poplar Forest Nursery TeamPoplar Forest Nursery
OUR PROCESS
How a project runs at Creative Labs.
Fixed scope, one senior team, a repo you own. Here is the week-by-week shape of a store build, and the rhythm of a retainer after launch.
A STORE BUILD · 6 TO 8 WEEKS
Six steps, one launch day.
01
Audit & scope
WEEK 1Free audit first. Then a fixed-scope proposal: pages, integrations, the price and the launch date. No hourly surprises.
You get: scope doc, timeline, price
02
Inventory & map
WEEK 1Every URL, product and app listed. The redirect map and data model agreed before design.
You get: URL sheet, data model
03
Design
WEEKS 2–3Design system first, then the PDP, collection and home in Figma. Two rounds of review, on a call, with the live Figma.
You get: Figma file, prototype
04
Build
WEEKS 3–6A Shopify 2.0 theme in your GitHub with preview links on every PR. Sections your team can edit.
You get: theme repo, staging store
05
Data, QA & SEO parity
WEEKS 6–7Catalog, customers and orders imported; titles, schema and 301s set; 72-point launch checklist.
You get: QA report, redirect map
06
Launch & 30-day watch
WEEK 8Launch early in the week with us on call. Rankings, errors and speed tracked daily for 30 days.
You get: launch report, handover
HOW WE WORK
Four rules we don’t break.
01
Fixed scope, fixed price
You know the number before we start. Changes are quoted, not absorbed into hours.
02
Your repo, your accounts
Theme, apps, domains and data are in your name from day one.
03
Numbers over opinions
Every design decision is tied to a metric we can check after launch.
04
One senior team
The people on the call are the people doing the work. No handoff to juniors.
AFTER LAUNCH · THE RETAINER
A monthly rhythm, not a ticket queue.
MONDAY
Numbers
One page: sales, conversion, speed, flows. What moved and why.
WEEK 1–2
Test or build
One CRO test or one feature, scoped on the Monday call.
WEEK 3
Ship & measure
Winners rolled out, losers logged. Nothing ships on a hunch.
WEEK 4
Review
30 minutes with Haniel: what worked, what’s next, what to stop.
Words from the brands we've built for
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“Creative Labs has elevated our online presence to a whole new level.”
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Care Hope College AdministrationCare Hope College
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“Creative Labs exceeded our expectations in delivering a secure, user-friendly platform.”
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Cellocity TeamCellocity
Still got questions?
Read the FAQs
What does a Shopify agency do?
We design, build and grow Shopify and Shopify Plus stores: store builds and migrations, conversion and SEO work, email and SMS, and the automations that remove manual work. One senior team covers design, build and growth, and stays close after launch.
How much does Shopify development cost?
A store design and build starts at $10,000 as a fixed-price project. Monthly plans start at $2,200 for design, $3,000 for development and $5,000 for both. Every plan is on the pricing page.
Shopify or Shopify Plus, which do I need?
Most brands start on Shopify; Plus makes sense for checkout customization, B2B, higher volume or multiple storefronts. We'll advise based on where you're headed.
How long does a store build take?
A focused launch can ship in weeks; a Plus build or migration takes longer. We agree a fixed timeline up front and hold to it.
Do you work with stores outside the US?
Yes. We work with brands across the US and abroad, and set up Shopify Markets for currencies, languages, duties and local payments when you sell internationally.
Can you fix a store another agency built?
Yes. We start with the free store audit, then fix the store on a duplicate theme in your repo, so nothing breaks on the live store while the work moves.
Do you only work on Shopify?
Shopify and Shopify Plus are our focus. We also build headless storefronts on Hydrogen or Astro, and Next.js apps on Shopify's APIs when a theme is not enough.
What happens after launch?
Yes — CRO, SEO, email/SMS and store automations on a retainer, so the store keeps improving after launch.
You've reached the end, so now…
Tell us what you're selling.
Send us your store. Within one business day you get a short Loom from a senior: the three things we'd fix first, what it would cost, and whether we're the right team for it.
- No pitch deck, no discovery-call theatre
- You keep the audit whether or not you hire us
- Fixed-scope quotes, no hourly surprises
Prefer to talk? Book 20 minutes with Haniel or call +1 855-764-4977