Questions we get on every first call.

We design, build and grow Shopify and Shopify Plus stores: store builds and migrations, conversion and SEO work, email and SMS, and the automations that remove manual work. One senior team covers design, build and growth, and stays close after launch.

Store builds start at $10,000 and every project is fixed-scope and fixed-price, agreed before work starts. The pricing page lists every number, and the website cost calculator estimates yours.

A focused launch can ship in weeks; a Plus build or migration takes longer. We agree a fixed timeline up front and hold to it.

Yes. Monthly plans are billed monthly, and you can pause for a month or cancel anytime. Projects are fixed-price, paid 50% to start and 50% at launch. See pricing.

You do. Theme code, custom apps, Figma files and documentation transfer to you, and everything is built in accounts and repositories you own. App subscriptions are in your name from day one.

Yes. We start with the free store audit, then fix the store on a duplicate theme in your repo, so nothing breaks on the live store while the work moves.

Most brands start on Shopify; Plus makes sense for checkout customization, B2B, higher volume or multiple storefronts. We'll advise based on where you're headed.

Usually not, at first. Most stores under $1M a year get more from a well-built theme; headless pays off for big catalogues, custom UX or content-heavy brands that need sub-second pages. See Hydrogen for when it makes sense.

Yes — we migrate from WooCommerce, Magento / Adobe Commerce, BigCommerce, Squarespace and Wix, mapping URLs 1:1 so you keep your rankings.

Not if the redirects and on-page signals are done right. Every changed URL gets a one-to-one 301, and we track rankings, 404s and indexing daily against the pre-launch baseline.

Yes. We set up Shopify POS with registers, card readers and staff per location, on one inventory shared with your website, and migrate from Lightspeed, Square, Clover and legacy systems. See Shopify POS.

Quick wins on the product page, cart and checkout can show up within a few weeks. Each change is measured over at least four weeks so seasonality and traffic swings don't mislead you. See CRO.

It depends on how many orders you get, not just visits. If a test would take months to reach a clear result, we make the change, measure it against the trend and move on, saving formal A/B tests for the pages with enough volume.

Either can work. Spoks offers flat pricing; Klaviyo is the bigger platform with more integrations. We recommend one based on your list size, flows and budget. See email marketing.

Answer engine optimisation: making your store easy for AI assistants like ChatGPT, Perplexity and Google AI Overviews to find, read and cite. It builds on SEO with clear product data, structured content and pages that answer real questions. Try the SEO & AEO checker.

No. We don't run paid ads. We build and improve the store those ads send people to, and work alongside your ads agency or in-house team.

Across three studios: Forest, Virginia (our HQ), Lagos and Jaipur, working remotely together. Your point of contact is a senior in Virginia. See offices.

Yes. We work with brands outside the US and set up Shopify Markets for selling across countries. Calls are scheduled to suit your time zone.

Your point of contact is in Virginia on Eastern Time, and reviews land in your working hours. With teams in Lagos and Jaipur, someone is working on your store for about 22 hours of every day.

Yes — CRO, SEO, email/SMS and store automations on a retainer, so the store keeps improving after launch.

Book a 30-minute intro call or send your store for a free audit. The audit lands within one business day, and a scoped proposal with one price follows within three. Contact us.