Accessibility

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA across this site. We treat accessibility as part of how we design and build pages, not a separate checklist at the end.

A “Skip to content” link is the first thing you reach with the Tab key, so keyboard users can jump past the menu. Links, buttons and form fields show a visible focus outline.

Text and controls use colour pairs chosen for contrast in both the light and dark themes, and you can switch themes with the toggle in the header.

Buttons and links on phones have touch targets of at least 44 × 44 pixels. Animations are reduced when your device is set to reduce motion.

Pages use headings, landmarks and labelled form fields, and the page language is declared so screen readers pronounce content correctly. Images that carry meaning have text alternatives; decorative images are hidden from screen readers.

Some parts of the site rely on other companies’ tools and may not fully meet WCAG 2.2 AA: the booking calendar on the intro call page (Cal.com), embedded videos (YouTube) and the spam check on our forms (Google reCAPTCHA).

Our downloadable PDF guides may not be fully tagged for screen readers. If you need a guide in another format, ask and we will send it as accessible text.

Some older articles and case studies may have images without full descriptions. We are reviewing them and fixing them as we go.

The site is built with standard HTML so it works with assistive technologies such as screen readers and screen magnifiers, and in current versions of Chrome, Safari, Firefox and Edge on desktop and mobile. You can zoom pages to 200% without losing content.

If something on this site is hard to use, please tell us. Email hello@thecreativelabs.io or call +1 855-764-4977, and include the page and what happened. We aim to reply within two business days, and we can give you the information in another format, such as plain text or a phone call.

You can also reach us through the contact page. How we handle anything you send us is covered in our privacy policy.

We check new pages and templates against WCAG 2.2 AA as we build them, using automated tools and manual keyboard testing. We review this statement whenever the site changes significantly, and at least once a year.