GLOSSARY · S
Shopify Flow
Shopify’s automation tool: triggers, conditions and actions without code.
WHY IT MATTERS
Why it matters for a Shopify store.
Shopify Flow automates the repetitive work behind a store: tagging customers, flagging risky orders, alerting the team about low stock, routing B2B orders.
It works with triggers, conditions and actions, and connects to many apps — the backbone of most store automations.
HOW CREATIVE LABS HANDLES IT
What we do about it on every project.
01
Start with manual tasks
We list what the team does by hand every week and automate the most frequent.
02
Keep workflows readable
Named, documented workflows that the team can change safely.
03
Monitor runs
Failed runs and edge cases are reviewed, not ignored.
EXAMPLE
A typical example.
Staff manually tag VIP customers and email the team about large orders.
A Flow workflow tags customers when their total spend passes a threshold, and another posts large orders to Slack for review.
COMMON MISTAKES
What usually goes wrong.
Overlapping workflows
Two workflows editing the same tags cause loops and confusion.
No documentation
Workflows nobody understands get switched off.
Automating a broken process
Fix the process before automating it.
SHOPIFY FLOW
2 questions
Is Shopify Flow free?
Flow is available on most paid Shopify plans; features vary by plan.
Can Flow connect to other apps?
Yes. Many apps provide Flow triggers and actions, and Flow can send HTTP requests to other systems.
Related terms
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