GLOSSARY · P
POS
Shopify Point of Sale: selling in person from the same inventory and customers as online.
WHY IT MATTERS
Why it matters for a Shopify store.
Shopify POS lets you sell in person from the same products, inventory and customer records as your online store.
One system means online orders can be picked up or returned in store, stock is accurate across channels, and customers have one history.
HOW CREATIVE LABS HANDLES IT
What we do about it on every project.
01
Plan locations and stock
Inventory by location, transfers and fulfilment rules set up before hardware arrives.
02
Choose the right plan
POS Lite covers simple selling; POS Pro adds staff roles and retail features per location.
03
Connect online and in-store
Buy online, pick up in store, returns anywhere and shared customer profiles.
EXAMPLE
A typical example.
A brand opens its first shop and pop-ups while selling online.
Shopify POS uses the online catalog and stock, staff sell from an iPad, and online customers can return items in the shop.
COMMON MISTAKES
What usually goes wrong.
Separate POS and ecommerce systems
Two inventories mean overselling and manual reconciliation.
Skipping staff permissions
Roles and PINs prevent discounts and refunds going unchecked.
Ignoring offline mode
Test what happens when the internet drops.
POS
2 questions
What's the difference between POS Lite and POS Pro?
POS Lite comes with Shopify plans; POS Pro is a paid add-on per location with advanced staff, inventory and retail features.
Can I use Shopify POS without an online store?
Yes, though most brands use it alongside their online store to share inventory and customers.
Related terms
You've reached the end, so now…
Tell us what you're selling.
Send us your store. Within one business day you get a short Loom from a senior: the three things we'd fix first, what it would cost, and whether we're the right team for it.
- No pitch deck, no discovery-call theatre
- You keep the audit whether or not you hire us
- Fixed-scope quotes, no hourly surprises
Prefer to talk? Book 20 minutes with Haniel or call +1 855-764-4977