Watch the Customer Journey Come to Life
Session recordings give you direct visibility into how real shoppers experience your ecommerce storefront. See where they explore, where hesitation appears, and where journeys break down.
We combine strategic thinking with executional precision to improve experiences across every device. Each recommendation is rooted in conversion rate optimization, ensuring that design, usability, and functionality work together to drive measurable progress.
End-to-End CRO
A Working Product Strategy
Our process starts with a deep understanding of your customers, market conditions, and business goals. This alignment ensures every initiative supports scalable growth and long-term success across your ecommerce storefront.
Experts Working Together
Designers, strategists, and analysts operate as one team—connecting insight to execution without friction or delay.
Data-Driven Decisions
By studying real user interactions, we uncover friction points and opportunities using behavior analytics, enabling smarter experimentation and more confident decisions.
Our Core Capabilities
Don’t Let Growth Slip Away
Your brand deserves more than surface-level fixes. It’s time to move forward with a strategy built on insight and execution. Book a call with us and let’s create a plan that turns visitors into loyal customers—because moments like this truly matter.
FAQ
Frequently Asked Questions
What can session recordings reveal that analytics tools can't?
Session recordings show the exact sequence of user actions: where they moved the mouse, what they clicked, where they hesitated, and at what point they left. Analytics shows aggregated patterns; recordings show individual behavior. The most valuable insight from recordings is seeing users attempt an action that doesn't work — something analytics never surfaces.
Which session recording tools do you recommend for Shopify?
Microsoft Clarity is free and covers most needs for stores under 100,000 monthly sessions. Hotjar's Observe plan is better for teams that want session filtering by user segment and integrated heatmaps. FullStory is the enterprise choice with the most powerful search and event tagging. We implement and configure whichever fits your stack.
How many session recordings should be reviewed in an analysis?
For a focused page analysis (e.g., product page or checkout), reviewing 50–100 sessions across device types provides sufficient pattern recognition. We watch sessions with a specific question in mind — 'why do users leave the cart page?' — rather than watching randomly, which makes the analysis much faster and more actionable.
Are session recordings GDPR compliant?
Session recording tools must be configured correctly for GDPR compliance: masking payment fields and personal data in inputs, requiring user consent via your cookie banner, and ensuring data is not processed in a way that identifies individuals. We handle compliance configuration as part of every session recording setup.
How much does a session recording analysis cost?
Session recording analysis is typically part of a broader CRO or UX audit engagement starting at $1,500. Standalone session recording analysis covering 5–10 key pages and 200+ recordings starts at $1,200 and includes a findings report with prioritized UX recommendations.
